Cigna Reduces Claim Filing Time Limit to 90 Days October 17, 2011 CMA, Payment Cigna, reimbursement 0 On November 1, 2011, Cigna will change the claim filing time limit for contracted providers from 180 days to 90 days. Those impacted will be notified in writing of any changes and will receive an amendment to their agreement, or will be contacted by a Cigna representative. When Cigna is the primary insurance, claims must be received within 90 days of the date of service. When Cigna is secondary, claims must be received within 90 days of receipt of the Explanation of Payment from the primary payor. The change also applies to health care professionals whose Cigna contract includes GWH-Cigna business. Click here for detailed information about Cigna's filing policy. SFMS members requiring reimbursement assistance, please contact (888) 401-5911 or economicservices@cmanet.org. Comments are closed.