Covered California Enrollees Have Until March 31 to Switch Plans March 26, 2014 Covered California Covered California, patient enrollment 0 Covered California patients have until March 31 to switch exchange plans if they made selections based on an inaccurate provider directory. On February 7, following numerous complaints about accuracy from both enrollees and providers, Covered California removed its provider directory from the exchange website. However, some patients had already selected plans based on inaccurate provider directory information. Patients can contact the Covered California’s Service Center at (800) 300-1506 to switch to a different plan before the end of the open enrollment period, which is March 31. Click here to visit the SFMS Covered California Resource page, which includes FAQs for patients and other provider guides. Comments are closed.