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San Francisco Marin Medical Society Blog

Primary Care Payment Struggles



By Toni Brayer, MD

The way doctors bill and get paid is a byzantine process and it is no wonder the "private practice" doctor is an endangered species. It takes a keen sense of business, a love of medicine-not money, and a sense of humor to survive. Here is my latest story. You can't make this stuff up....

I saw a patient in September 2001 (note the date...11 years ago). I billed her insurance company, Employers Mutual, LLC for $185.00. I never got paid.

Now fast forward to September 2012. I received a document from an attorney who informs me that he is a receiver in a class action suit and $48 million in unpaid claims is being claimed. It appears I am a Category B creditor and will receive a pro-rata share. He recovered $16, 559, 576.88 and took $4,831,214.40 in attorney fees.

It looks like in the future (?) I may receive a check for $37.00. No promises are given.

I remember my practice back in 2001. I worked about 80 hours a week and never even had enough money to fund a retirement plan for myself.  Getting paid a fraction of my charges was common and getting stiffed by insurers completely was also par for the day.

I am happy for the windfall of $37.00 for the work I did 11 years ago. I still see patients in a private practice but my main income now comes from my employed administrative position. Waiting 11 years for a fraction of payment is not a sustainable business model.

Toni Brayer is an internist who blogs at EverythingHealth. 

Originally published in EverythingHealth on September 7, 2012



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